Sales Process Review

Inspire will work with your sales team to ensure that existing sales procedures are efficient, customer-friendly and will follow all requirements in order to be audit compliant. We deliver a tailored approach unique to the needs of every client.

Ensuring the customer data you hold is up to date is vital; we can support you with regular ‘data cleanses; ensuring your database holds relevant, interested leads.

After Care Review

We will work closely with you to understand the particulars of your business and its customers, to improve your After Care Service. We aim to elevate your customer service to the high levels associated with other premium brands.

Our customised approach to after-care service includes these elements:

Advising on how to improve the customer journey
Review the current after care service and processes
Review handover processes and procedures
Provision of after care service methods that have the potential to cost save
Assistance with implementation of new processes and procedures
Management of the creation of a new after care department if required

Outsource Sales Team

With our outsourced sales solution, Inspire can generate sales for your business while saving you from having to recruit, train and manage a team of in-house sales staff. We have access to a bank of sales professionals that can service your schemes, optimise results, and reduce void times.

We are also able to provide senior leadership team support and cover on a short term or consultancy basis.

Sales Analysis & Appraisal Assumptions

Before taking on a project, we run a market analysis and gauge the potential sales risk so we can best understand the activities needed to ensure prompt and effective solution deployment. We will work with your finance and development team to develop budget assumptions in respect of sales rates and values.

Our in-depth housing market knowledge enables us to best advise you on strategies to maximise your returns, achieving optimum value and rate of sales.

Customer Journey & Mystery Shopping

We provide a first class customer experience with exceptional presentation, and a first class direct employed sales team. We ensure a smooth customer journey for the entire purchase process from first contact to handover & completion. Our excellent customer communication and care are reflected in our client recommendation rate.

We can also offer mystery shopping and reviews, making sure your team and process are delivering the best for your potential customers.

Specification

Once we’ve identified your target market, we will work with you to ensure you have the right product and specification to meet your sales goals.

Inspire new customers with first class sales services

Sales Consultancy

We offer services in sales, marketing and lettings for a wide range of clients including Local Authorities Housing Associations and Private Developers. Our sales service is effective, compliant and offers an excellent customer experience

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Marketing Consultancy

Inspire provides a fully bespoke marketing strategy to support your project development needs, and understands the importance of standing out in a competitive market, we provide a range of solutions to assist you in the sale or letting of your properties.

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