Sales Consultancy
Our Sales Consultancy service is designed to strengthen your sales strategy and maximise performance across your entire development programme. At Inspire New Homes, we provide data-driven insight, market positioning, and hands-on delivery support to help you optimise pricing, improve buyer engagement, and accelerate sales velocity. From scheme appraisal and launch planning to sales execution and aftercare, we act as an extension of your team - ensuring every development achieves its full commercial and social potential
Sales Policy & Procedure Review
Our Sales Policy & Procedure Review service ensures your organisation’s sales framework is fully compliant, efficient, and aligned with current sector standards and best practice.
We conduct a thorough review of your existing sales processes, customer journey, documentation, and audit requirements to identify gaps, inefficiencies, or compliance risks.
Drawing on our deep understanding of GLA, Homes England, and internal governance requirements, we provide practical recommendations and updated templates that strengthen your operations – ensuring your policies are robust, auditable, and fit for purpose.
Whether you’re a housing association, local authority, or developer, we’ll help you establish a sales policy that enhances performance, protects compliance, and delivers a consistently high-quality customer experience.
Resales & Staircasing
Our Resales & Staircasing Consultancy service delivers expert, end-to-end support for the ongoing management of shared-ownership homes – ensuring every transaction is handled with compliance, efficiency, and care.
We work in partnership with housing associations, local authorities, and managing agents to provide a seamless process for both existing owners and prospective buyers. From valuation, eligibility checks, and marketing through to legal progression and completion, we manage the entire journey with transparency and precision.
For staircasing, we guide residents and organisations through the full or partial share-purchase process – ensuring valuations, affordability assessments, and legal documentation meet GLA, Homes England, and internal audit standards. Our consultancy ensures each case maximises value, adheres to funding requirements, and delivers a positive experience for every customer.
Whether you’re managing a single resale or a large-scale staircasing portfolio, Inspire New Homes helps you streamline delivery, protect compliance, and optimise outcomes, empowering residents to take their next step on the property ladder and supporting organisations to reinvest with confidence.
Interim Staff Support
Our Interim Staff Support service provides experienced professionals to help you maintain momentum during periods of change, absence, or transition.
We offer short-term and project-based consultancy support across sales, marketing, and homeownership functions, ensuring business continuity and consistent delivery of results.
Whether you need an interim sales manager, project lead, or marketing consultant, our experts quickly integrate into your organisation – embedding within your team to provide leadership, structure, and stability.
With over 20 years of sector experience, we understand the unique challenges faced by housing associations, local authorities, and developers. Our interim specialists bring both strategic insight and hands-on expertise to keep your projects on track, your compliance secure, and your customer experience seamless.
Sales Analysis & Appraisal Assumptions
Our Sales Analysis & Appraisal Assumptions service provides the insight and evidence needed to make confident, data-driven decisions at every stage of your development.
We conduct detailed market analysis, pricing reviews, and sales performance benchmarking to ensure your schemes are positioned competitively and deliver optimal returns. Using live market data, comparable evidence, and demand profiling, we assess values, absorption rates, and customer demographics to shape realistic and robust assumptions.
For new developments, we work collaboratively with development, finance, and sales teams to input accurate sales and revenue forecasts into financial models – supporting land viability, option appraisals, and investment decisions.
Our consultancy ensures that every appraisal is grounded in current market intelligence, enabling you to maximise value, de-risk delivery, and align your strategy with evolving buyer trends and policy expectations.
Customer Journey & Mystery Shopping
Our Customer Journey & Mystery Shopping service helps organisations understand, evaluate, and elevate the experience they deliver to prospective buyers and residents.
We provide independent, sector-specific assessments that benchmark your customer journey against best practice in shared ownership, affordable housing, and private sales. From initial enquiry through to handover and aftercare, we analyse every touchpoint to identify gaps, inefficiencies, and opportunities for improvement.
Using mystery shopping, data analysis, and real-time feedback, we deliver actionable insights that help teams refine communication, enhance conversion rates, and strengthen customer trust.
Our consultancy approach goes beyond observation – we work with your sales and marketing teams to embed customer excellence, providing training, frameworks, and practical recommendations that lead to measurable improvements in performance and satisfaction.
Whether you’re a housing association, local authority, or private developer, Inspire New Homes helps you create a customer experience that’s consistent, compliant, and commercially effective.
Sales Agency
Our Sales Agency service provides a fully managed, end-to-end solution for new-home sales – combining strategic consultancy with hands-on delivery to achieve the best results for our clients.
We act as an extension of your team, managing every aspect of the sales process with professionalism, precision, and care. From scheme set-up and marketing launch to buyer qualification, reservation, and completion, our team ensures each transaction progresses smoothly and compliantly.
With over 20 years of experience across the housebuilder, housing association, and local authority sectors, we bring a deep understanding of the shared-ownership and affordable-housing markets – ensuring your developments reach the right buyers quickly and effectively.
Our focus is always on performance, compliance, and customer experience. We deliver clear reporting, strong conversion rates, and a seamless journey for both clients and purchasers.
Whether managing an entire sales programme or supporting specific phases, Inspire New Homes delivers expert sales representation backed by strategic insight – helping you maximise value and exceed targets.
Inspire new customers with first class sales services
Contact UsSales Consultancy
We offer services in sales, marketing and lettings for a wide range of clients including Local Authorities Housing Associations and Private Developers. Our sales service is effective, compliant and offers an excellent customer experience
Learn moreMarketing Consultancy
Inspire provides a fully bespoke marketing strategy to support your project development needs, and understands the importance of standing out in a competitive market, we provide a range of solutions to assist you in the sale or letting of your properties.
Learn moreAfter Care
Inspire are experts in managing the defect process for new builds. We can manage your after care process from managing snags, defects to home demonstration on completion. We believe after care must be better, faster, comprehensive and more professional than ever before.
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